Transparency

Information on the use of the bank arbitrator ABF GUIDE
ABF guide
ABF guide (in plain language)
Information on the use of conciliation
Download arbitrator
https://conciliatorebancario.it/
https://www.arbitrobancariofinanziario.it/
COMPLAINTS MANAGEMENT
Instructions for submitting complaints
Form for submitting complaints
Complaints report
Depositors’ information
Depositors’ information
BAIL-IN INFORMATION
Bail-In information
Online Deposit Information Sheet (Deposito102) and related internet banking service
Deposito 102 and ib information
General Terms
InBank information
Online Business Deposit Information Sheet (Conto102)
Conto102 information
Central risk office information sheet
Download the information sheet
Dormant reports information
Information on dormant deposit
Tax credit information sheet
Tax credit information sheet
Detection of TEGM (L. 108/96)
Detection of TEGM
Bank account in plain language
Guide of the Bank of Italy
TRANSACTIONS REGULATION WITH RELATED PARTIES
Transactions regulation with related parties
Factoring Information
Information sheet prosoluto cedant
A102 Information
Information sheet deferral
Information sheet prosoluto supplier