Transparency

Information on the use of the bank arbitrator ABF GUIDE
Information on the use of conciliation
COMPLAINTS MANAGEMENT
Depositors’ information
BAIL-IN INFORMATION
Online Deposit Information Sheet (Deposito102) and related internet banking service
Central risk office information sheet
Dormant reports information
Detection of TEGM (L. 108/96)
Bank account in plain language
TRANSACTIONS REGULATION WITH RELATED PARTIES