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Credit recovery:
an ethical and sustainable approach

For us, the management and recovery of non-performing exposures is a mission that goes beyond financial aspects: it is an activity that supports households and businesses, contributing to social and economic well-being. Our aim is to identify sustainable solutions that address the actual needs of debtors, always with a focus on attentive listening, care, and professionalism.

Have you received a letter from us? This represents a positive step towards resolution.

If you have received a letter from us, it signifies that we are actively working to assist you in resolving your debtor position. We have examined your case and are ready to identify the most appropriate and sustainable long-term solution through collaboration.

Which letter have you received?

The letters you may have received differ in content, but all aim to inform you of your situation and encourage you to regularise your position. You may have received a notification letter, a formal notice, or a judicial document.
Each communication contains all necessary information for making payment, as well as contact details for reaching us or settling the outstanding amount.

Would you like to settle your outstanding debt?

If you have an outstanding balance, we are ready to support you. Contact us to agree on a payment plan that best suits your circumstances.

Can’t make a payment right now?

Don’t worry — we’re here to find the best solution together. If you’re unable to pay the full amount immediately, it doesn’t mean there isn’t a solution.
We are ready to assess together a range of options that will allow you to resolve your situation in a sustainable way.
Our goal is to help you settle your debt so that you can return to financial stability, without stress and with the support you deserve.

Would you like to receive updates on your case?

Contact us to find out the current status of your position. Should you need to amend the data relating to your case, please notify us promptly: we are available to address any queries and will assist you in correcting any inaccuracies.

Always a solution, always by your side

We are committed to supporting you throughout every phase of the process. If you are uncertain as to the next steps or have any concerns, please contact us without delay. We are here to work with you to resolve any difficulties.

Securitisation

You may consult here the list of securitisations for which we act as special servicer.

GAIA SPV S.R.L.
NEPAL S.R.L.
CANADA SPV S.R.L.
FUTURA 2019 S.R.L.
BUONCONSIGLIO 3 S.R.L.
BERENICE SPV S.R.L.
LUCREZIA SECURITISATION S.R.L.
ARAMIS SPV S.R.L.
BELVEDERE SPV S.R.L.
FURTHER INFORMATION

Fill in the contact form to request further information

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